RETURNS
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Thank you for your purchase with us. In the event that you are not completely satisfied with your order, you have 30 days to return the goods to the following address:
Innovation Centre
Mark Shuttleworth Street
The Innovation Hub
Tshwane
South Africa
Please keep in mind that any item sent for a full refund must be delivered unused and in the same condition as you received it.
In the event an item is received broken or damaged, then you will be given a full refund or we’re happy to exchange the item, depending on what you are likely to prefer.
Please note that it is the customer who is responsible for return shipping fees and we cannot take responsibility for the delivery time or loss of a returned package, so we recommend using tracking numbers to insure your package is returned to us.
Contact Us
If you need to talk to someone about your return or refund, we’re here to help.
Feel free to email us at info@jilliesnatural.co.za or call us on 072 828 0466.

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